Privacy Policy

Roof Repairs UK is a roof repair advice and enquiry-routing resource. Northeast England enquiries are handled by Evenii, a commercial roofing contractor. For the purpose of UK data protection law, the data controller is Evenii, Inkerman, Tow Law, Bishop Auckland, DL13 4HG.

Information we collect

• Information you give us when you make an enquiry — your name, contact details, the location and property, and the details and any photographs of the roof you describe.
• Basic technical information created automatically when any website is visited, such as your IP address and browser type, recorded by our hosting platform for security and reliability.

How we use it

• To respond to your enquiry and, in the North East, to arrange a survey, repair or other work through Evenii.
• To carry out and record any work, including written notes and photographs.
• To keep records for accounting, insurance and our legal obligations.

Our lawful basis

We rely on our legitimate interests in responding to enquiries and running the business, and — where you ask for work to be carried out — on taking steps to enter into and perform a contract.

Who we share it with

Enquiries are handled by Evenii, and your information is processed by the suppliers that host this website and support the work. We do not sell your information, and we only share it with others where the law requires it.

Cookies and analytics

This website is built to be lightweight and does not set non-essential or tracking cookies. If analytics are introduced in future, we will ask for your consent first. See our cookies policy.

How long we keep it

We keep your information only for as long as we need it to deal with your enquiry and any work, and to meet our legal, accounting and insurance requirements, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, and to object to or restrict how we use it. To exercise any of these rights, email admin@evenii.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact

For any question about this policy or your information, email admin@evenii.com or call 01388 335 061.